Privacy Policy

1. Introduction

Gitamri Maaji ("we", "us", "our") values your privacy. This policy explains what information we collect when you use our website or place an order, how we use it, and who we share it with.

2. Information We Collect

• Name, phone number, email address, and delivery address you provide at checkout
• Order details — items purchased, quantities, and order value
• Payment confirmation status (we never see or store your card, UPI, or bank details directly)
• Basic technical data such as browser type and pages visited, for improving the site

3. How We Use Your Information

We use your information to process and deliver your order, send order and shipping updates, respond to enquiries (including over WhatsApp), and improve our products and website. We do not sell your personal information to third parties.

4. Sharing With Our Service Providers

To fulfil your order, we share the minimum necessary information with:

• Razorpay — to process your payment securely. Razorpay handles your payment details directly under its own security standards and privacy policy; we only receive confirmation that payment was successful.
• Delhivery — your name, address, and phone number are shared to create your shipment and deliver your order, and for delivery tracking.
• Supabase — our order database provider, used to securely store your order records.

5. Data Retention

We retain order information for as long as needed to fulfil your order, handle any returns or disputes, and meet our legal and accounting obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to our legal obligations (for example, order records required for tax purposes).

7. Contact Us

For any privacy-related questions, reach us at welcome@gitamrimaaji.com or on WhatsApp at +91 91722 85933.